Questions before you book
Arriving
How do I get from Sarajevo Airport to River Walk?
Take a taxi: River Walk is about 3.5 km from the terminal, about 6 minutes by car. Taxis wait outside arrivals and charge by the meter: 3.50 KM to start, 2.30 KM per kilometre and 5 KM per piece of luggage, so the ride comes to about 12 KM (roughly €6) before luggage. Give the driver the address Butmirska cesta 16, Ilidža. You can also ask reception before you travel to arrange a pick-up. There is no tram at the airport and no direct bus to Ilidža.
Can River Walk pick me up from the airport?
Ask reception before you travel and they will try to arrange a car to meet you. Send your flight number, landing time and the number of passengers and bags to reception@riverwalkrent.ba, or call +387 33 837 337. Reception will tell you whether a driver is available for your flight and what it will cost.
Is there a bus or tram from the airport?
Not to Ilidža. No tram line reaches the airport, and the airport bus runs the other way, to BaščaršijaSarajevo’s Ottoman-era bazaar and old town, with craft shops, cafés and restaurants around the Sebilj fountain. Tram line 3 from Ilidža runs here.12 km · tram line 3 · about 17 min by car in the city centre, for 5 KM one way. City trolleybuses leave from Dobrinja, a walk from the terminal, and also go to the centre. For River Walk, take a taxi or ask reception about a pick-up.
Can I walk from the airport to River Walk?
You can, but it is not comfortable with suitcases. The walk is about 3.4 km and takes about 46 minutes, mostly beside main roads (Kurta Schorka and Kasindolska cesta). With a small bag in daylight it is manageable; otherwise the taxi takes about 6 minutes.
How do I get to the airport for an early flight?
Order a taxi the evening before: call Sarajevo Taxi on 1515, use its mojTaxi app, or ask reception to arrange a car. The drive takes about 6 minutes, so time your departure by your airline’s check-in deadline. If you are leaving before 08:00, tell reception the day before so your check-out is ready. Trams and city buses do not go to the airport.
When can I check in and check out?
Check-in is from 14:00 and check-out is until 11:00. Reception is open 24 hours a day. Tell reception your arrival time in advance, and mention it when you book if you will arrive after 20:00.
Where do I collect the keys if I arrive late at night?
At reception, which is staffed around the clock. River Walk has two buildings, Butmirska cesta 16A and 16B, so ask which entrance to use when you send your arrival time. If your flight is delayed, call +387 33 837 337 so reception expects you.
Is there parking?
Yes. Parking is free for guests, with outdoor spaces and an underground garage on site. If you need a garage space, are coming with more than one car or drive a tall vehicle, tell reception before you arrive: +387 33 837 337.
Your apartment
Which apartment suits my family or group?
Up to 3 guests: the studio, 48 m² with a city view, one room with a bed, a private kitchen and a bathroom. Up to 4: the one-bedroom apartment, 72 m² with a river view. Up to 5: the two-bedroom apartments, 80 m² or 100 m² with a river view and two bathrooms. Up to 7: the three-bedroom apartment, 137 m² with three bathrooms. The living-room sofa bed counts towards these limits.
What is in every apartment?
Each apartment has its own kitchen, a washing machine, air conditioning and free Wi-Fi. Apartments are cleaned every three days, with fresh towels and bed linen. If you need something specific for cooking or laundry, ask reception before you arrive.
Can I bring a baby or small children?
Yes, children of all ages are welcome. A cot for a child up to two years old is free on request, subject to availability, so ask for it when you book. There are no extra beds; older children use the beds and sofa beds counted in each apartment’s guest limit. Children aged three and over count towards the guest limit.
Are pets or smoking allowed?
No. Pets are not allowed, and smoking is not allowed in the apartments. Quiet hours are from 23:00 to 07:00.
Is there a lift?
Yes, River Walk has a lift. If you need step-free access from the car to the apartment, or a particular floor, tell reception before you book so they can offer a suitable apartment: +387 33 837 337.
Can I stay for a month or longer?
Yes. Send reception your dates, the number of guests and the size of apartment you need, and ask for a written offer with the full price, utilities, cleaning and any deposit: reception@riverwalkrent.ba. For everyday life you have your own kitchen and washing machine, a market on the ground floor and the tram to the city about 7 minutes away on foot.
Getting around
How do I get to Baščaršija and the old town?
Take tram line 3 from the Ilidža tram stopThe last stop of tram line 3, which runs between Ilidža and Baščaršija in Sarajevo’s old town.600 m · about 7 min on foot, about 7 minutes’ walk (600 m) from River Walk, and ride to the last stop, Baščaršija. A single ticket costs 2.20 KM and a day ticket 7.10 KM, from the GRAS kiosk at the stop or from the driver. Trams run every few minutes during the day, from about 5 in the morning until late evening; check the GRAS timetable for the day you travel. By taxi the old town is about 12 km, about 17 minutes outside rush hour and around 30 KM on the meter.
Is there a taxi rank or a taxi app?
Yes. The nearest taxi rank is beside the Ilidža tram stop, about 650 m from River Walk. You can also call Sarajevo Taxi on 1515 or order through its mojTaxi app; Uber does not operate in Sarajevo. Taxis charge by the meter, 3.50 KM to start and 2.30 KM per kilometre, with no extra charge at night or on Sundays.
How far is Vrelo Bosne?
About 3.8 km on foot, about 51 minutes. Most visitors walk or take a horse-drawn carriage along Velika AlejaA 3.5 km avenue of chestnut and plane trees between Ilidža’s spa quarter and the springs of the Bosna. It is closed to motor vehicles., the 3.5 km avenue of plane and chestnut trees that is closed to cars. By car it is about 5 km, about 9 minutes, to the paid car park near the entrance. Entry for visitors from abroad costs 6 KM for adults and 3 KM for children aged 6 to 18; children under 6 go free.
Can I get to the mountains without a car?
To TrebevićThe mountain above Sarajevo, 1,627 m. A cable car leaves from the old-town side of the city for views and walks.Trebević cable car: 12 km · about 17 min by car, yes: take the tram to the old town and then the cable car up the mountain. BjelašnicaA 2,067 m mountain with hiking and cycling in summer, and skiing when winter conditions allow.25 km · about 32 min by car and IgmanThe mountain above Ilidža, with woodland, open meadows and picnic spots.23 km · about 30 min by car are about 25 km away, about 30 minutes by car. The public bus to Bjelašnica (line 44) runs only in the ski season, mainly at weekends, with a morning departure that stops in Ilidža and an afternoon return; check the current timetable before you plan around it. At other times, take a taxi or rent a car.
Food and shopping
Is breakfast included?
No, breakfast is not included. You have your own kitchen, and Del Gusto and La Soul on the ground floor both serve breakfast. For groceries there is a small market in the building.
Where can I eat at River Walk?
On the ground floor, around the square by the river. Del Gusto is a restaurant with pizza, pasta, grilled meat and fish; La Soul is a café with burgers. Cloud Cafe and Huqqa Lounge are there too.
Is there a supermarket nearby?
Yes. There is a small market on the ground floor of River Walk for everyday items. For a full shop, the Bingo hypermarket is in Bingo City Center, about 200 m away on the same street (Butmirska cesta 14).
Where are the nearest pharmacy and cash machine?
The nearest pharmacy is Apoteka Al-Hana at Dr. Mustafe Pintola 21, about 450 m or 6 minutes on foot, near the Ilidža health centre (Dom zdravlja Ilidža). There is another pharmacy at Butmirska cesta 10. The closest cash machine is the UniCredit ATM at Bingo City Center, about 200 m away.
Booking and payment
How do I pay?
At reception you can pay by card or in cash. The local currency is the convertible mark (KM), fixed at 1.95583 KM to the euro. Residence tax is not in the booking total: 3 KM per person for each night (children under 12 do not pay), paid at reception.
Can I cancel or change my booking?
Cancellation is free until 5 days before arrival. For a booking made on this website or directly with River Walk, write to reception to cancel or change it: reception@riverwalkrent.ba. If you booked through Booking.com or another site, cancel or change the booking there.